Contact Us

We’d love to hear from you! Whether you have a question about your order, need advice on which pan to choose, or just want to say hello, our team is here to help. Please note that Caraway is an online-only store, and we do not offer phone support. The best way to get in touch is by email.

Contact Information

Email: support@caraway.com
Address: 1200 Main Street, Suite 450, Portland, OR 97201, United States

Business Hours

Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time. We typically respond to emails within 24 hours on business days. For order-related inquiries, please include your order number for faster assistance.

Send Us a Message

Use the form below to reach out. We can help with order changes, product questions, returns, and general support. For urgent matters, emailing us directly is always fastest.