Orders are processed within 1–2 business days. Standard shipping takes 5–7 business days within the contiguous U.S. Expedited options are available at checkout for an additional fee.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number on our website or the carrier’s site to see real-time updates.

Currently, we ship to the United States and Canada. International orders may incur customs duties and taxes, which are the responsibility of the buyer. Shipping times vary by destination.

We offer a 30-day return policy from the date of delivery. Items must be unused, in original packaging, and include all accessories. A prepaid return label will be provided.

To initiate a return, please email support@caraway.com with your order number and reason for return. We'll send you a prepaid label and instructions within 1 business day.

Refunds are processed within 5–7 business days after we receive your returned items. The refund will be issued to your original payment method. You'll receive a confirmation email once it's complete.

We accept Visa, Mastercard, American Express, Discover, and PayPal. We also accept Apple Pay and Google Pay for a faster checkout experience.

Orders can be modified or canceled within 1 hour of placement. After that, we begin processing and cannot guarantee changes. Email us immediately at support@caraway.com with your order number.

Our cookware set includes a 10.5-inch frying pan, 3-quart sauté pan, 4.5-quart dutch oven, and 6.5-quart stock pot. Individual items are also available. All dimensions are listed on each product page.

Allow cookware to cool before washing. Hand wash with mild soap and a non-abrasive sponge. Avoid metal utensils; use silicone, wood, or nylon. Our ceramic coating is durable but gentle care extends its life.

You can create an account during checkout or via our website. In your account, you can view order history, manage addresses, and track shipments. If you need help, contact support.

Email us at support@caraway.com. Our team responds within 24 hours on business days. For faster assistance, include your order number and a clear description of your issue.