Caraway

Privacy Policy

Last updated: 2026-05-22

Caraway ("we", "us", or "our") runs the site https://caraway.com (the "Service"). This policy lays out how we gather, use, share, and protect your info when you visit our site or buy from us—especially for home cooks like you who want non-toxic cookware that lasts. By using the Service, you agree to these terms.

1. Data We Collect

We pull info you give us directly and stuff collected automatically as you browse.

  • Personal Info: When you sign up, place an order, sign up for our newsletter, or reach out, we may collect your name, email, shipping address, and payment details.
  • Order Records: We keep track of what you buy, amounts paid, payment methods, and shipping info so we can get your non-toxic cookware to you fast.
  • Usage Info: Automatically, we note your IP, browser type, operating system, referral URLs, pages you view, and visit times.
  • Cookies and Trackers: We use cookies, web beacons, and similar tech to make your experience smoother, spot trends, and keep our site running smoothly.

2. Cookies and Similar Technologies

Cookies help us remember your preferences, like which cookware deals you liked, and analyze site use. We may share that data with third parties for analytics. You can manage cookies in your browser, but note some site features might not work perfect.

3. How We Use Your Info

Caraway uses what we collect for these reasons:

  • To handle your orders—from checkout to your doorstep (shipping time usually 3–7 days)
  • To chat about your order, account, or questions
  • To send updates on deals, new non-toxic designs, or events (you can opt out anytime)
  • To personalize your site experience, so you see what matters
  • To study trends and improve what we offer
  • To fight fraud and keep things fair
  • To follow the law

4. Sharing Your Data

We don’t sell your personal info. But we may share with:

  • Service Partners: Companies that help with payments, shipping, data analysis, emails, or customer support (like getting your cookware delivered fast with free shipping options)
  • Legal Stuff: If a law, court order, or safety need demands it
  • Business Changes: If we merge, get bought, or sell assets

5. Data Retention

We keep your info as long as needed for these purposes—or longer if the law says so. Order records stay at least 5 years for taxes and accounting.

6. Your Rights (GDPR and CCPA)

Wherever you are, you may have these rights about your data:

  • See what we’ve got
  • Fix any mistakes
  • Ask for deletion ("right to be forgotten")
  • Limit or object to processing
  • Take your data elsewhere
  • Pull back consent anytime

To use these rights, email support@caraway.com. We’ll get back within 30 days.

7. Security Measures

We use solid security—like SSL/TLS encryption for your data in transit and at rest—to protect your info. But no system is 100% foolproof, so we can’t promise total safety.

8. Kids’ Privacy

Our Service isn’t for anyone under 16. We don’t knowingly collect data from kids. If we find out we have, we’ll delete it right away.

9. Policy Updates

We may tweak this policy now and then. Changes will be posted here with a new "Last updated" date. Using the Service after changes means you agree.

10. Contact Us

Got questions? Reach out:

  • Company: Caraway
  • Email: support@caraway.com
  • Address: 1200 Main Street, Suite 450, Portland, OR 97201, United States